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    How to get better support!
    Keymaster

    Hi,

    We’re in GMT +6 and we aim to answer all questions within 24 hours (Monday – Friday 10:00 AM – 06:00 PM). In some cases, the waiting time can be extended to 48 hours.

    Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.

    Before asking for Themeum products support we ask that you check out our documentation- https://www.themeum.com/docs/

    We are constantly adding new articles and improving existing ones as Themeum products are regularly updated. If you don’t find your answer there feel free to ask your question in the support forum (before post submits, select your product category). Screenshot and screencast of your problem is highly appreciated.

    Thanks a lot!

    Fahim Murshed
    Support Engineer
    Themeum

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