All the common questions and answers

Yes, you can. But we recommend you not to share your live website’s password with anybody. You can share password of your demo website.

If you forget your Themeum account password, then go to this link and fill out the form with your email address and click the ‘Reset Password’ button. You will receive an email with the password reset instructions. If you don’t get the email, please check your email’s spam box.

If you purchase any of our products, you need to download that product to use. To download the product purchased, you have to first login to the themeum site. Then go to My Account > Download. There you can find a download section. If you face any problem, please feel free to contact our support team.

Yes, all of our themes are well-documented, and we provide awesome support for our themes.

You can get our tech support for 1 year from the day you purchase our theme(s).

We provide support for issues you run into while using our themes and update our products on a regular basis. We highly recommend you to update your theme(s) whenever an update is available.

No, we don’t provide any customization service. All of our themes are highly customizable and we believe you can do it yourself.

We do not have any affiliate program for the time being, but we provide a special discount on purchasing three or more products at a time for a single user.

Our license allows you to use one theme for a single website upon a single purchase. However, you can purchase a theme several times each for a different website.

Yes, all of our products are highly Search Engine Optimized.

Our themes look and work great on all major browsers such as Chrome, Safari, Firefox, Opera, and Microsoft Edge. We don’t test on IE because Microsoft has stopped updating IE.

If you have any coupon code, then apply that on the cart page’s “Coupon Code” text field. (Each coupon code has its own deadline. They are not supposed to work after that particular time).

We accept PayPal, Stripe, Visa, MasterCard, Discover and American Express.