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No Auto Renewal
Will you charge the price every year automatically?
No, all sales on our site are one time. If you need to renew your license, you need to buy a plan again. To avoid this hassle, you may consider buying a lifetime license.
What would be the renewal price?
There is no automated order/license renewal feature on our website. All the sales are one time and you need to purchase again if you need update and support after one year. We offer small discounts for returning customers. Please send an email to support at themeum dot com or use the contact form on our website to get the discount coupon.
Can I get a refund?
Yes, we have a 30 day refund policy. If we are unable to solve a problem within 7 business days, we would refund the order.
Do I have to pay the full price if I upgrade?
If you upgrade within the first 60 days of purchase, then you will have to only pay the difference. Based on after how many days you’re upgrading, we will offer some discount on the upgraded plan. But if you upgrade after the license is expired, there will be no discount. Please contact support to get the discount.
Do you offer discounts for nonprofits?
Yes, we offer a flat 30% discount for non-profit organizations. To get the discount coupon, please send an email to support at themeum dot com or use the contact form on our website. The mail has to be sent from the domain of a non profit organization and the website has to be active.